Non-AXA Assist If you do not have an AXA Assist App on your mobile phone, you can file a claim by visiting the nearest AXA Business Center to submit you claim form: This is particularly important if they’ll be driving your vehicle on a regular basis. But with our professional support, we can help make a difficult time feel a lot easier, at the time you need it most, our claims specialists will be there to help you every step of the way. Follow these simple steps and we’ll handle your claim. We are committed to paying motor insurance claims and getting our customers' lives back to normal. Not doing so can result in your policy being cancelled. We're here for you 24/7. AXA Assistance is authorised and regulated by the Financial Conduct Authority and is entered on the FCA register, number 439069. Yes, if your car is repaired by one of our approved repairers, you’ll be given a small courtesy car. This website does not belong to, nor is it operated by AXA Insurance dac. These documents were posted to your address and can also be found in your MyAXA account. If you need more help, you can contact us on 02890 020104 or drop into one of our branches to request this document. AXA Assist is exclusively available for Car Insurance customers. AXA car insurance gives you much more than peace of mind. Can I choose when I have my car repaired? We don’t stand still, because your life doesn’t. For your first insured vehicle in France, we can help you get the best price to … Our UK-based team is ready to help if you need to make a claim. Did you know that by choosing an AXA-approved garage you can save up to €100. And, as an added benefit of using an approved repairer, you’ll get a courtesy car2, so, you can simply swap your keys and be on your way. The AXA insurance Co, offers this as one of their driver incentives. Check in on the progress of your claim and upload photos or related documents to your MyAXA account. To make a claim for repair or replacement of chipped, cracked or broken glass, complete this online booking form with Autoglass. On the lookout for your next car? Call our claims team and speak to an advisor, they will evaluate your claim for you, and try to give you an indication of the kinds of damage you may be able to claim for. Rest assured that AXA will handle and settle your claims fairly. AXA Insurance may or may not be right for you, but they are an established company with record of stability, and worth your consideration. By email: Send the completed claim form(s) with all supporting document(s) to motor.claims@axa.com.hk; By post: Mail the completed claim form(s) with all supporting document(s) to the mailing address listed on the claim form AXA Insurances, Insure your Property, Car, Motorcycle. The terms and conditions available on this website include details of our internal complaints procedure and your rights to … To help us best deal with your claim please read the statement below that applies to you: I need a recovery vehicle Once you have a car insurance policy with us, you can sign up for MyAXA, which lets your upload your documents and download your insurance certificate and disc, plus make changes to your policy. So, to make things easier for you, follow these three steps to get help with your claim. We also understand that a fast decision is important for you. However, if you choose to use your own repairer, you wouldn’t get a courtesy car from us, and any car provided by your repairer would have to be insured by you. To make a claim for repair or replacement of chipped, cracked or broken glass, complete this online booking form with Autoglass. Yes, but if your vehicle is immobile or unroadworthy, our approved repairer will collect your vehicle within 24 hours, subject to availability, and supply a courtesy vehicle. I want to get my no claims discount letter from AXA, how can I request this? Will I be provided with a courtesy vehicle? What’s more, when your car’s looked after by our approved repairers, we offer free collection and delivery, and will even valet your car inside and out before it’s returned to you – repaired and ready to go. Health, care workers and emergency services workers. The police report is mandatory in order to process your claim. Before anyone else drives your car, you should have checked that they are legally covered to drive (full driving licence, no legal reasons preventing them from driving) and have the appropriate insurance to cover them in case an accident were to occur. Also Health Insurance, School Insurance. If you have taken out our courtesy car upgrade, we’ll ensure the car you get is a similar size to your own. 2 Subject to availability. AXA, we’re restless for a reason. Click on the 'Submit A Claim' option above to begin. CLAIMS SUBMISSION. File your car insurance claims online resulting from accident, storm damage (damage caused by hail, etc. Alternatively, you can call 0330 024 1306. AXA Insurance dac is regulated by the Central Bank of Ireland. If you have had an accident and need immediate help with a recovery vehicle, please call us on 1890 24 7 365 or 00353 1 858 3200. Car Insurance in only a few clicks: our Agence AXA International advisors offer prices that take into account your driving experience abroad experience abroad. Claims-free driving leads to a reduction in your car insurance premium until it is just 30%. Call charges from outside the UK may vary. 2. Please let us know immediately if you move house, sell your car, receive a non-motoring conviction, or change the use of your vehicle from what it states on your certificate of motor insurance. Car Insurance Claim form If you're looking for the easiest way to file your claims, you can fill the form below with the required information and one of our claims representatives will contact you shortly. You can report your claim online or through MyAXA. Only for paper submission, submit the claim form together with the required supporting documents to us directly or through your insurance consultant. Car Insurance. What is professional indemnity insurance? Yes, we provide a lifetime guarantee when you use our approved repairers, for as long as you own the vehicle. PMS ??? Protect your van, no matter whether you use it for work, deliveries or family trips. They collected the car from the site of the accident, delivered it to my local repairers who accessed it as beyond economic repair. We offer a lifetime guarantee on repairs3 from our network of approved repairer specialists following a car insurance claim. You can also access it on your MyAXA account or fill in a document request form . SUBMIT A CLAIM Downloads Always make sure your vehicle is properly secured. Download and print a copy of our accident guide to keep in your car. To remove any risk to yourself, you can add relatives and/or friends to your policy as named drivers. ), marten bite, parking damage, theft, burglary, fire or glass breakage. No Win, No Fee AXA Car Insurance Whiplash Claim. Discover our insurance for individuals and professionals. Extensive network. If your car is safe to drive and you do not need a recovery vehicle, please use our online form to tell us about your claim and we will call you back as soon as possible. We're sharing these to help you understand why this is, and help ensure that this does not happen to you. This site will allow you to make an online insurance claim on your excess policy. If you would prefer to speak to somebody about your claim you can call us on 1890 24 7 365, but please be aware that wait times may be longer than usual. If you have an accident while you are under the influence of drugs or alcohol, your insurance will not be valid. It’ll speed things up if you have all the relevant details to hand. Fast & fair claims. Making a public liability insurance claim, Channel Islands and Isle of Man Health Insurance, Have a question? Car insurance claims from outside the UK -. Download the following Car insurance claim form: DOWNLOAD THE FORM. Take a look at our top FAQs for car claims, Find out the most common situations why a claim may not be paid, complete this online booking form with Autoglass, More frequently asked questions about car insurance claims. Yes, but to ensure your repairs are carried out to the vehicle manufacturer’s specifications and guaranteed, for your own convenience we would recommend you use one of our approved repairers. Note: AXA's Motor Rescue breakdown service is deemed to be an essential service and will continue to operate throughout the COVID-19 emergency. If you have any questions on Group Life Claim, please do not hesitate to contact our customer service representatives at (852) 2519 1166 or email us by eb.claims@axa.com.hk for more information. When you take out your car insurance policy, always remember to disclose any motoring convictions or past insurance claims you may have made to the best of your ability. AXA Assist is available in Android and iOS. You might want to think about checking the car’s history before you part with your cash. AXA Insurance dac is a private company limited by shares. If you choose one of our approved repairers, subject to availability, your car will be collected within 24 hours to start repairs, and repairs come with a lifetime guarantee. When you buy an insurance policy, you're buying a promise. Vehicle claims. With AXA XL's global footprint, culture of service and unparalleled expertise, we'll be there for you -wherever and whenever you need us. No, as we insist that our approved network repairs vehicles in line with manufacturer and Thatcham Research Centre guidelines. AXA's car insurance in detail. A comprehensive guide of things to look for when buying a used car, so you can rest assured that you're getting a good deal. Fill out our permission slip and return it by email to ie-claims-dept@axa.ie. Find out how. 3 door 1 litre manual car provided whilst your car is being repaired by our approved repairer, or max 14 days for theft or total loss. Our promise is to deliver an exceptional claims experience. Riyadh 12622 – 3756 P.O Box 753, Riyadh, 11421 Saudi Arabia, Tel: 8001160020 It goes without saying that, if you are under the influence of drugs or alcohol, DON’T get behind the wheel of a car. Wide range of covers. For claims requests: Fill out this form or call 800 AXA (292) and one of our customer service representatives will guide you through your claim. And send your form by email to claims@axa.lu. 3. General agent for English speakers in France Car Insurance claims. At AXA, we understand that no-one wants to make a claim on their car insurance. Call costs may vary depending on your service provider. 2 5 Star Rating given by Defaqto for 2020 to AXA Car Insurance. THIS AXA WEBSITE USES COOKIES AXA XL, as a controller, uses cookies to provide its service, improve user experience, measure audience engagement, and interact with users’ social network accounts. During office hours our UK-based claims team is here to give you expert care. AXA waives its right of recourse and indemnity reductions if a traffic accident or collision is … In response to the COVID-19 emergency, we have made changes to how we work, to ensure we give you the best possible service. Please let us know if you are health worker, provide care for others or are an emergency service worker. We look at the common risk factors including speeding, drunk-driving and the use of mobile phones. Repairers are not open on weekends, so, it can take up to two days before you get a courtesy car if your accident happens on a Friday night. AXA XL is the P&C and specialty risk division of AXA. Knowing what to do in the event of an accident will help you keep calm and be better prepared for whatever may come your way. Call us on 0800 269 622. Important notes: In event of an accident/damage to your vehicle, report immediately to the police, obtain the police report and notify AXA immediately. Got comprehensive car insurance with AXA directly? AXA Cooperative Insurance Company is a Saudi Joint Stock Company with a paid up capital of SR. 500,000,000 8641 Nasr Ibn Sayyar– Al Wizarat Dist. 1 Data relates to personal Motor insurance claims for policies underwritten by AXA Insurance UK plc from April 2019 to March 2020 inclusive. Car Insurance. Rest assured that AXA will handle and settle your claims fairly. You are leaving the AXA website and are about to visit a website managed by Publicis Dublin. Submit your claims online for faster processing or download our editable PDF form. We’re sorry it’s taking us a bit longer to answer your calls at the moment. How reassuring is that! Where possible, we will prioritise your claim to ensure that you are back on the road as soon as possible. AXA Insurance Luxembourg gives you greater peace of mind at each stage of your life. If your personal car policy was purchased with AXA directly, call us on 0330 024 1305. 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